Order and Payment Terms
This is an English translation of Heqtic's Swedish order and payment terms. These terms are drafted and executed in Swedish. In the event of any discrepancy between this translation and the Swedish original, the Swedish text prevails.
The terms for ordering and paying for Heqtic's service by invoice. Version 2026-10-15.
1. Parties
These terms are between Heqtic AB, company registration no. 559539-2522 ("Heqtic", "we"), and the company that accepts the order in the service ("the Customer", "you"). The person who accepts warrants that they have authority to place the order on the Customer's behalf.
2. The Service
Heqtic delivers RBS deliverables (Researched Buying Signals) — prospect-specific research briefs — at the level (Pilot, Standard, Volym, or Enterprise) agreed. The level determines the monthly RBS volume and how many ICP requests can run in parallel.
3. Price and VAT
The price is the amount stated on the order page in the service, excluding VAT. VAT is added at 25%. For the Pilot level, the price is a one-time fee; for the other levels, the price is a recurring monthly subscription, unless otherwise agreed in writing. In addition to this price, Heqtic and the Customer may agree in writing to further variable compensation, e.g. a revenue share — shown in that case to the Customer in the service as an addendum to the customer agreement before it is approved (see the customer agreement), and invoiced separately as the addendum specifies.
4. Invoicing and payment
Payment is made against invoice. The invoice is sent to the invoicing address and email address the Customer provides when ordering, with 30 days' net payment terms. The Customer's "your reference" is stated on the invoice when one has been provided. In the event of late payment, interest accrues under the Swedish Interest Act, together with statutory reminder and late-payment compensation.
5. Contract term and termination
Pilot: a one-time delivery with no commitment period and no notice period — the agreement ends once the delivery has been completed.
Standard, Volym, and Enterprise: the agreement runs for an initial contract period of 6 months from the order date. It then continues on an open-ended basis and may be terminated by either party with 60 days' notice, counted from the day the termination reaches the other party. Termination must be made in writing (email is sufficient) to sam@heqtic.se. The service is invoiced throughout the notice period. Amounts already invoiced are not refunded.
Provisions on variable compensation in an addendum apply for the period the addendum specifies, even after the agreement has otherwise ended.
The terms otherwise — roles for personal data, users at the Customer, integrations, and sub-processors — are governed by the customer agreement, which is approved together with these terms. In the event of a conflict, the customer agreement prevails, except on questions of price, payment, and contract term, where these terms prevail. The right to terminate the agreement under the customer agreement's § 12 (material change) and § 14 (extended force majeure) nevertheless applies regardless of the commitment period and notice period above.
6. Personal data
Heqtic's processing of personal data is described in our privacy policy, and the sub-processors we engage are listed under sub-processors. Invoicing details are processed to perform the agreement and to meet the requirements of the Swedish Accounting Act.
7. Contact
Questions about an order or invoice: sam@heqtic.se.